Partner Support

Partner Support

Softlist specialists are always ready to help partners, providing comprehensive techno-economic expertise. We accompany our partners at all stages of cooperation.

Softlist’s product portfolio consists of diverse products of various brands.

Employees of our company will help to choose the most optimal of possible solutions, optimize the cost and terms of delivery. In addition, we assist our partners in preparing information for participation in tenders, as well as in interaction with manufacturers.

Free Basic Support *

All Softlist partners have the opportunity to consult free of charge with the company’s specialists on the acquisition, licensing and activation of software products:

  • Request a quotation
  • Obtaining licenses/keys
  • Obtaining Software Distributions
  • Software Activation Issues
  • After-sales consultations

*Software installation issues are not included in basic support

For individual product lines, our technical specialists conduct pre-project consulting on the selection of technologies and equipment for partners and their customers, help in the development of projects from scratch, and also conduct a comprehensive examination of projects.

Procedure for the provision of services:

Time of provision of basic technical support services: working days, 10:00 – 18:00 CET
Maximum response time to the application: 24 hours
Supported Software: Purchased from Softlist
Cost of services: included in the price of the product

All questions and requests can be addressed to your sales managers, who are your guide to Softlist.

How to get technical support:

  • Fill in the feedback form
  • Ask a question by e-mail
  • Call the